BIKESTASH.COM PRIVACY DISCLOSURES
Last modified - March 14, 2006
Information Collection & Use
Registration
You are NOT required to register to use this site. Completing the registration
form and creating a username and password will allow you to save your information
and use advanced features. During registration you are required to give
contact information (such as name and email address). BikeStash.com may
use this information to contact you about the services on our site in which
you have expressed interest.
BikeStash.com is the sole owner of the
information collected on BikeStash.com. BikeStash.com collects personally
identifiable information from our users at several different points on
our Web site.
Orders
If you purchase a product or service from us, we request certain personally
identifiable information from you on our order form. You must provide contact
information (such as name, email, and shipping address) and financial information
(such as credit card number, expiration date).
BikeStash.com will use this information for billing and order fulfillment.
If we have trouble processing an order, we will use this information to
contact you.
Surveys or Contests
From time-to-time we may provide you the opportunity to participate in
contests or surveys on our site. If you participate, we will request certain
personally identifiable information from you. Participation in these surveys
or contests is completely voluntary; therefore, you have a choice whether
or not to disclose this information. The requested information typically
includes contact information (such as name and shipping address), and demographic
information (such as zip code).
We use this information to notify contest winners and award prizes,
to monitor site traffic or personalize the site (in the case of anonymous
information collected in surveys), and to send participants an email newsletter.
We may use a third-party service provider to conduct these surveys or contests;
that company will be prohibited from using our users’ personally identifiable
information for any other purpose.
Tell-A-Friend
If you choose to use our referral service to tell a friend about our site,
we will ask you for your friend's name and email address. We will automatically
send your friend a one-time email inviting him or her to visit the site.
BikeStash.com does not store this information except for the sole purpose
of sending this one-time email.
Communications from the Site
Special Offers and Updates
We will occasionally send you information on products, special deals or
promotions. You can sign up for these emails from us on our registration.
Out of respect for your privacy, we present the option not to receive these
types of communications. Please see the “Choice and Opt-out.” section.
Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and
email address to send the newsletter to you. Out of respect for your privacy,
we provide you a way to unsubscribe. Please see the “Choice and Opt-out”
section.
Customer Service
Based upon the personally identifiable information you provide us, we will
send you a welcoming email to verify your username and password. We will
also communicate with you via email in response to your inquiries, to provide
the services you request, and to manage your account.
Profile
We store information that we collect through cookies, log files, clear
gifs, and/or third party sources to create a “profile” of your preferences.
We may link your personally identifiable information, and your purchasing
history, to information in the profile - in order to provide tailored promotions
and marketing offers and to improve the content of the site for you. We
do not share your profile with other third parties.
Supplementation of Information
In order to ship products to you, we may on occasion supplement the personal
information you submitted to us with information from third party sources.
Address Verification
We may use a third party to verify your identity and address, in order
to verify credit card information and check address.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
We may share aggregated demographic information about our user base with
our partners and advertisers. This information does not identify individual
users.
We do not link aggregate user data with personally identifiable information.
Personally identifiable information
We DO NOT Share Personally Identifiable Information with Third Parties
except to the extent to validate payments and addresses.
Agents
We may use an outside shipping company to fulfill orders, and a credit
card processing company to bill you for goods and services. These companies
do not retain, share, store or use personally identifiable information
for any other purposes.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information
as required by law and when we believe that disclosure is necessary to
protect our rights and/or to comply with a judicial proceeding, court order,
or legal process served on our Web site
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable
information used for certain purposes, when we ask for this information.
For example, if you purchase a product/service but do not wish to receive
any additional marketing material from us, you can indicate your preference
on our user registration form.
If you no longer wish to receive our newsletter and promotional communications,
you may opt-out of receiving them by following the instructions included
in each newsletter or communication or by emailing us at privacy@bikestash.com.
Log File
As is true of most Web sites, we gather certain information automatically
and store it in log files. This information includes internet protocol
(IP) addresses, browser type, internet service provider (ISP), referring/exit
pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to
analyze trends, to administer the site, to track users’ movements around
the site and to gather demographic information about our user base as a
whole. We do not link this automatically collected data to personally identifiable
information.
Cookies
A cookie is a small text file that is stored on a user’s computer for record
keeping purposes. We use cookies on this site. We do not link the information
we store in cookies to any personally identifiable information you submit
while on our site. We use session ID cookies. We use session cookies to
make it easier for you to navigate our site. A session ID cookie expires
when you close you browser. If you reject cookies, you may still use our
site, but your ability to use some areas of our site, such as contests
or surveys, will be limited. We use a cookie to link your shopping cart
to your browser. If you close your browser, the cookie goes away.
Some of our business partners (e.g., advertisers) use cookies on our
site. We have no access to or control over these cookies. See “Third Party
Advertisers.”
This privacy statement covers the use of cookies by this site only
and does not cover the use of cookies by any advertisers.
Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web
Bugs), that help us better manage content on our site by informing us what
content is effective. Clear gifs are tiny graphics with a unique identifier,
similar in function to cookies, and are used to track the online movements
of Web users. In contrast to cookies, which are stored on a user’s computer
hard drive, clear gifs are embedded invisibly on Web pages and are about
the size of the period at the end of this sentence. We do not tie the information
gathered by clear gifs to our customers’ personally identifiable information.
We use clear gifs in our HTML based emails to let us know which emails
have been opened by recipients. This allows us to gauge the effectiveness
of certain communications and the effectiveness of our marketing campaigns.
If you would like to opt-out of these emails, please see “Choice and Opt-out.”
Third Party Advertisers
The ads appearing on this Web site are delivered to users by our advertising
partner. We share Web site usage information about users with a reputable
third for the purpose of targeting our Internet banner advertisements on
this site. Our advertising partner may use cookies and clear GIFs on this
site, which allow it to recognize a user's cookie when a user visits this
site. The information that the partner collects and shares through this
technology is not personally identifiable.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled
by BikeStash.com. Please be aware that we, BikeStash.com, are not responsible
for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the
privacy statements of each and every Web site that collects personally
identifiable information.
This privacy statement applies only to information collected by this
Web site.
Bulletin Boards/Chat Rooms
If you use a bulletin board or chat room on this site, you should be aware
that any personally identifiable information you submit there can be read,
collected, or used by other users of these forums, and could be used to
send you unsolicited messages. We are not responsible for the personally
identifiable information you choose to submit in these forums. We reserve
the rights to terminate the accounts of visitors who use these services
for any reason or no reason at all.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer
desire our service, you may correct, update, delete or deactivate it by
making the change on our member information page or by emailing our Customer
Support at privacy@bikestash.com.
Security
The security of your personal information is important to us. When you
enter sensitive information (such as credit card number and/or social security
number) on our registration or order forms, we encrypt that information
using secure socket layer technology (SSL). We follow generally accepted
industry standards to protect the personal information submitted to us,
both during transmission and once we receive it. No method of transmission
over the Internet, or method of electronic storage, is 100% secure, however.
Therefore, while we strive to use commercially acceptable means to protect
your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email
us at privacy@bikestash.com.
Business Transitions
In the event BikeStash.com goes through a business transition, such as
a merger, acquisition by another company, or sale of all or a portion of
its assets, your personally identifiable information will likely be among
the assets transferred. You will be notified via a prominent notice on
our web site for a 30 day period of any such change in ownership or control
of your personal information.
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please
review it frequently. If we decide to change our privacy policy, we will
post those changes to this privacy statement, the homepage, and other places
we deem appropriate.
Contact Us
If you have any questions or suggestions regarding our privacy policy,
please contact us by email at privacy@bikestash.com.
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